Frequently Asked Questions (full text)

What do I get in one Labelistas Label Pack?
Each pack contains two labels and comes in pre-determined color combinations. You can personalise it by specifying up to two lines of text and selecting one of our popular icons.

Note: Please double check your customisation including spelling and spacing prior to submitting the order.

How many characters can I have and how big is the font size?
Labelistas labels allow a maximum of 17 characters on each of the two lines, including spaces.
If you choose two lines of text, the first line will be slightly bigger than the second. However if only one line of text is selected then the font size will automatically be larger. Please refer to our gallery for examples.

Can I split my order to include two different names or icons?
Unfortunately not. The name and icon on both bands will be identical. You may consider ordering labels with your last name only so everyone in the family can use them.

Which containers do Labelistas labels fit?
Our labels fit most popular brands of beakers, baby and kids bottles. They are also great on standard water bottles and small food storage containers.
If you have a question regarding whether our labels will fit a specific brand of bottle or container then please email us at

Do I need to remove Labelistas Labels before placing in the dishwasher or sterilizer?
No, Labelistas labels are designed to withstand dishwashing and boiling. Our bands will not peel, fade or wash away!

Are Labelistas labels safe?
Product safety is very important to us. Our personalised labels are made of non-toxic material, which is phthalate, lead, and BPA free. Labelistas labels are not toys and we recommend adult supervision during use.

Are beakers and/or bottles included with my custom label order?
Beakers/bottles are not included and must be purchased separately.

There is white residue on my band, what shall I do?
It is possible that there is some white residue left from the marking process. This is non-toxic and can be removed easily, just give it a little wipe or wash/brush.


Can I place an order over the phone?
At this time, orders can only be placed on our website.

What are my payment options?
We accept Visa, MasterCard, and American Express. PayPal and Amazon Pay are also accepted.

Will I receive an order confirmation?
After placing your order, you will receive an email confirmation.

Do you offer Labelistas labels to resellers?
Yes, if you are a retail store interested in Labelistas labels, then please email us at

Do you offer discounts for bulk orders?
Yes, we offer group discounts for schools, nurseries, sports clubs etc. A minimum order is required before bulk discounts are offered. Please email us at


Where do you ship?
Please check the Delivery and Returns section of the Labelistas website.

What is your Refund Policy?
Labelistas is confident in the durability of our personalised labels, and it is important to us that you are happy with your purchase from us. However we cannot refund or exchange personalised products unless faulty.

Please check the Delivery and Returns section of the Labelistas website for more information.